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TERMS & CONDITIONS

These Terms & Conditions govern the use of the website www.desofficial.gr (the “Website”) and the purchase of products from DES (“we”, “us”, “our”). By accessing the Website or placing an order, you agree to be bound by these Terms.

1. Company Information

DES
Based in Athens, Greece
Email: info@desofficial.gr

2. Use of the Website

You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use of the Website by any third party.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if misuse or violation of these Terms is identified.

3. Products & Availability

All products displayed on the Website are subject to availability. We reserve the right to modify, discontinue, or limit quantities of any product at any time without prior notice.

Product descriptions, images, and colors are provided as accurately as possible. However, variations may occur due to screen settings or production details.

4. Prices

All prices are displayed in EUR (€) and include applicable taxes, unless stated otherwise.

Shipping costs, duties, or additional charges (if applicable) are calculated at checkout and displayed before order confirmation.

We reserve the right to change prices at any time without affecting orders already confirmed.

5. Orders

By placing an order, you confirm that:

• You are legally capable of entering into a binding contract
• The information provided is accurate and complete

An order is considered accepted only once you receive a confirmation email from us.

We reserve the right to refuse or cancel an order due to:

• Product unavailability
• Pricing or typographical errors
• Suspicion of fraud or unauthorized transactions

6. Payment

Payments are processed securely through third-party payment providers (Stripe).

We do not store or process credit/debit card details.

7. Shipping & Delivery

Orders are shipped to the address provided during checkout.

Delivery times are estimates and may vary due to external factors beyond our control. We are not responsible for delays caused by courier services, customs, or force majeure events.

8. Returns & Refunds

Returns and refunds are governed by our Returns & Refund Policy, which forms an integral part of these Terms.

Please review the Returns Policy before placing an order.

9. Intellectual Property

All content on the Website, including but not limited to:

• Designs
• Logos
• Text
• Images
• Graphics

is the exclusive property of DES and is protected by intellectual property laws.

Any unauthorized use, reproduction, or distribution is strictly prohibited.

10. Limitation of Liability

To the fullest extent permitted by law, DES shall not be liable for:

• Indirect or consequential damages
• Loss of profits or data
• Website interruptions or errors

Our liability is limited to the value of the purchased product.

11. Personal Data

The processing of personal data is governed by our Privacy Policy, which forms an integral part of these Terms.

12. Force Majeure

We shall not be held liable for any failure or delay in performance resulting from events beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, or governmental actions.

13. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of Greece.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Athens, Greece.

14. Amendments

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective upon publication on the Website.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact us at: info@desofficial.gr