Privacy Policy

This Privacy Policy describes how DES (“Company”, “we”, “us”) collects, uses, and protects the personal data of users and customers of the website www.desofficial.gr (the “Website”), in accordance with Regulation (EU) 2016/679 (GDPR) and applicable data protection laws.

1. Data Controller

The Data Controller responsible for the processing of personal data is:

DES
Based in Athens, Greece
Email: info@desofficial.gr

2. Personal Data We Collect

When you visit or make a purchase through our Website, we may collect the following personal data:

• Identification Information: Full name, blilling and shipping address, email adress, phone number.

• Order & Payment Information: Products purchased, Order history, Payment method.

• Payments are processed through secure third-party providers (Stripe).
• We do not store or process credit/debit card details.

• Communication Data: Messages submitted through contact forms, emails sent to customer support

• Technical & Usage Data: IP address, Browser and device information, Cookies and similar technologies

3. Purpose of Processing

Your personal data is processed for the following purposes:

• To process and fulfill orders
• To deliver products
• To communicate regarding purchases, returns, or inquiries
• To comply with legal and tax obligations
• To improve the Website and user experience
• To send newsletters or marketing communications (only with your consent)

4. Legal Basis for Processing

We process personal data based on:

• Performance of a contract (order fulfillment)
• Consent (newsletter subscriptions)
• Legitimate interest (Website improvement, fraud prevention)
• Legal obligations

5. Recipients of Personal Data

Your data may be shared only with trusted third parties, including:

• Courier and shipping companies
• Payment service providers
• IT and hosting service providers
• All third parties process personal data in compliance with GDPR.

6. Cookies

The Website uses cookies and similar technologies to ensure proper functionality, analyze traffic, and enhance the user experience.

For more information, please refer to our Cookies Policy.

7. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Request erasure of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time info@desofficial.gr

To exercise your rights, please contact us at info@desofficial.gr